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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ed Akers

March 12, 2024

5  out of  5 rating by Ed Akers
"When we moved to Alabama several months ago and we didn’t know anyone. We started shopping for car insurance and called several local agencies including State Farm. That is when I was lucky enough to have a conversation with Zeke Aull at Mitch Kitchens office. Zeke handled my insurance needs for my vehicles and got back to me with some great rates. After talking with several other agencies that did, and most did not even respond to my needs I knew that Zeke was nothing short of a true professional. Zeke not only gave me a great rate he answered all concerns and promptly called me back. Since then I have also giving Zeke our homeowners policies on our Condominium and our House. If your looking for a great insurance man to take care of all your insurance needs call Zeke! Once you have talked with Zeke, you will have no need to call anyone else."
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Alan Cardona

February 5, 2024

5  out of  5 rating by Alan Cardona
"The best"
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January 26, 2024

1  out of  5 rating by Appledroplarry
"Overpriced. Those constant commercials with the professional athletes arent cheap I guess. We were customers with State Farm for over 50 years. Three generations. Cannot recommend State Farm today. My attorney actually refers to them as Snake Farm. Customer service is great when they are taking your money. Remember that. We were a customer of the previous State Farm salesman in Daphne. I believe he retired and my account was sold / given to you. Not interested in another quote from your office. I would imagine that your office is in line with the statefarm business model."
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John Taylor

December 29, 2023

5  out of  5 rating by John Taylor
"Mitch is a pleasure to work with. Dedicated to his clients, honest and fair."
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November 15, 2023

5  out of  5 rating by Kristen
"Excellent service, very responsive. Saved a lot of money by combining auto and home."
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William Hawkins

October 6, 2023

5  out of  5 rating by William Hawkins
"Mitch Kitchens and all of his agents are first class! His team is prompt, courteous, and incredibly knowledgeable, which makes navigating the complex world of insurance such a smooth experience. They provide personalized attention and dedication to understanding the unique needs of each of their clients. They go above and beyond and I have recommended them to all of my friends and family!"
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Courtney Williams

August 21, 2023

5  out of  5 rating by Courtney Williams
"Zeke was great to work with. Very informative and made the entire process smooth and painless. Definitely recommend him for all your insurance needs."
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Charles Dube

August 21, 2023

5  out of  5 rating by Charles Dube
"Mitch is always just a phone call away. His staff are courteous and respond quickly to any issue or question. I would recommend him to anyone in the market for a new agent. If you’re not looking for a new agent I would encourage anyone to stop by and see what he can do for you."
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Brittaney Howard

August 15, 2023

5  out of  5 rating by Brittaney Howard
"Zeke was a pleasure to work with. He was extremely informative and made sure we got the best coverage. I’ll definitely be recommending him and State Farm to others."
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Rita Harkless

August 7, 2023

5  out of  5 rating by Rita Harkless
"Me and my husband been with Mitch and his team over 4+ years and it’s been nothing but great service and good business . I recommend him to any and everyone for their insurance needs."
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Anna Crump

August 7, 2023

4  out of  5 rating by Anna Crump
"Mitch and his staff are great!"
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Tommy Loftis

August 7, 2023

5  out of  5 rating by Tommy Loftis
"Mitch Kitchens and his staff have done a wonderful job of helping us get more coverage while paying less money. The coverage I have on our small business as well as our personal liability umbrella policy gives me some peace in a world where everyone wants to sue."
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Rebecca Mathews

April 8, 2023

5  out of  5 rating by Rebecca Mathews
"We could not be more pleased with Mitch Kitchens and his staff. From the day we changed insurance companies (after getting quotes from probably a dozen different agencies) they have been so helpful and responsive. They've guided us through car accidents, hurricane damage, a new roof, and water issues. Their help took the burden off our shoulders and made the process effortless for us. I can not recommend this group of professionals enough, they're amazing!!!"
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Stephanie Wilson

March 9, 2023

5  out of  5 rating by Stephanie Wilson
"We love the Team Members at Mitch Kitchens's office. They are always quick to respond and very helpful."
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Bill Minnich

January 29, 2023

5  out of  5 rating by Bill Minnich
"Always very helpful and thank you Julie ."
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Zach Taylor

November 21, 2022

5  out of  5 rating by Zach Taylor
"Always a pleasure dealing withJulie. The whole team is so friendly."
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Chris Hartsfield

September 9, 2022

5  out of  5 rating by Chris Hartsfield
"Mitch and his team took care of everything! Absolute pleasure to work with! Highly recommend"
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Roger Croley

May 13, 2022

5  out of  5 rating by Roger Croley
"Good people"
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Chris Rankin

March 15, 2022

5  out of  5 rating by Chris Rankin
"Mitch and his staff have been quite helpful in our transition to Daphne. Prompt responses and ensuring we are adequately covered. Thanks!!"
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Linda White

June 21, 2021

5  out of  5 rating by Linda White
"Caring and very cooperative!!"
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david COX

May 5, 2021

5  out of  5 rating by david COX
"Awesome staff, best rates on auto and home in the Daphne area. We will be staying with Mitch Kitchens for years to come. Thank you Mitch and the great staff."
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Robert Lee “Bobby” Richardson Sr.

March 5, 2021

5  out of  5 rating by Robert Lee “Bobby” Richardson Sr.
"Was quick and answered all my questions"
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Belinda Powell

November 20, 2020

5  out of  5 rating by Belinda Powell
"One of the most caring agents around. I wouldn't trade him for any other agent."
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Chris Bonati

March 12, 2020

5  out of  5 rating by Chris Bonati
"Very knowledgeable and friendly employees"
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Dana Thornton

October 29, 2019

5  out of  5 rating by Dana Thornton
"If you have insurance or banking needs in Daphne, Alabama contact Mitch Kitchens. Excellent agent really helped me with my insurance needs and set up a saving account through State Farm to help me control my finances."